Effective Date: January 22, 2026
Company Name: Clearing Clash LLC (“Company”, “we”, “our”, “us”)

Please read these Terms of Service (“Terms”) carefully before accessing or using any services provided by Clearing Clash (“we,” “us,” or “our”). By Client (“You”, “participant” ) accessing, scheduling, booking, purchasing or participating in any session, product or service, you agree to be bound by these Terms. If you do not agree with these Terms, do not use our services.

1. Overview of Service

Clearing Clash provides structured, entertainment facilitation and opinion based perspective video call sessions in which one or more participants describe a real life disagreement, interpersonal situations, conflict or scenario. Clearing Clash’s Clarity Guide listens, asks clarifying questions and delivers an unbiased, perspective based verdict intended to provide clarity, understanding and closure.

The Service is not therapy, counseling, psychiatric, legal advice, financial advice, mental health services, medical services, professional conflict resolution, professional consulting or fiduciary services. It is also not intended to diagnose, treat, cure or prevent any emotional, psychological or interpersonal condition.

You acknowledge that our services are not a substitute for qualified professional support and you agree not to rely on the Service for any decision that has legal, medical, financial or safety consequences.

2. Client/ Participants Eligibility & Access to Services

By using the Service, you confirm that:

1. You are at least 18 years of age or have written consent from a legal guardian.
2. You are voluntarily participating.
3. You understand the nature and limitations of the Service.
4. You are not using the Service as a replacement for legal, financial, medical, mental health, counseling or other regulated services.

Access to the Services is provided on a temporary, non-exclusive, non-transferable and revocable basis. Clearing Clash may deny or revoke access to the Services at any time, with or without cause, including but not limited to violations of these Terms, abusive conduct, misuse of the platform or any activity deemed harmful to the Company, its users, employees or Clarity Guides.

We do not guarantee uninterrupted, secure or error-free access to the platform. Access may be interrupted due to maintenance, upgrades, technical failures or external factors beyond our control.

3. Electronic Communications

By accessing the platform, creating an account, booking services or communicating with the Company electronically, you consent to receive communications from us electronically, including but not limited to emails, platform notifications, text messages (if opted in) and other digital messages. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You are responsible for maintaining accurate and current contact information. The Company is not responsible for any failure to receive communications due to outdated or incorrect contact details, spam filters or technical issues beyond our control.

SMS Terms and Conditions

By opting in to receive SMS messages from the Company, you consent to receive transactional and promotional messages related to bookings, reminders, updates, and marketing. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP or contact terms@clearingclash.com . Consent to receive SMS is not a condition of purchase.

4. User Conduct & Responsibility

You are solely responsible for:

• The accuracy of information you provide
• Your conduct during sessions
• Your technical setup and connectivity
• The manner in which you use any verdict, perspective or information provided
• Ensuring that all participants consent to the session

You acknowledge that the Company is not responsible for your personal decisions, emotional responses, relationship outcomes or any consequences arising from your use of the Services.

You agree not to:

• provide false, misleading, defamatory or unlawful information
• use the service to harass, threaten or harm others
• disrupt sessions or prevent others from participating
• record or distribute session content without explicit written permission

You are solely responsible for any information, stories or content you choose to disclose.

5. Booking & Payment Policy

Sessions must be booked in advance through Clearing Clash’s approved scheduling platform. Payment is due at the time of booking unless otherwise specified. All fees are disclosed at the time of booking. Fees must be paid in full prior to the delivery of Services. Payments are processed through third-party payment processors. The Company does not store full payment card details.

By submitting payment information, you authorize Clearing Clash and its payment processors to charge the applicable fees. All sales are final except as expressly stated in the Cancellation Policy. We reserve the right to modify pricing at any time.

Failure to pay may result in cancellation or suspension of access to Services.

A) To complete a booking, clients must:

• Select an available date and time
• Choose the appropriate session type
• Provide accurate contact information
• Complete full payment at checkout
• Agree to all applicable policies (Terms of Service, Privacy Policy, Booking Policy, and Cancellation Policy)

Bookings are not confirmed until payment is successfully processed.

B) Session Types & Time Limits

Each session is offered in predefined time blocks (e.g., 30 minutes, 60 minutes, 90 minutes).

• Sessions begin and end at the scheduled time.
• Unused time is forfeited.
• Sessions cannot be extended during the call, regardless of late arrival or ongoing discussion.

C) Participant Limits

Each booking specifies a maximum number of participants.

• Only registered participants may attend.
• Additional participants may not join without prior approval.
• Exceeding participant limits may result in session termination without refund.

D) Booking Accuracy

Clients are responsible for selecting the correct service type.

The Company is not responsible for:

• Incorrect time selection
• Incorrect session type selection
• Incorrect participant count
• Incorrect email addresses or contact details

E) Confirmation & Access

Once booked, clients will receive:

• A confirmation email
• A calendar invitation (if applicable)
• A secure video call link

Participants are responsible for ensuring they have access to the meeting link prior to the session start time.

If for any reason you do not receive a video call link to your session, please contact Clearing Clash through the site.

F) Late Arrivals

• A grace period of 10 minutes is provided.
• If a client or required participant does not join within 10 minutes, the session is considered a no-show.
• No-shows are non-refundable.
• Sessions will not be extended for late arrivals.

G) Rescheduling

Rescheduling requests must follow the Cancellation & Rescheduling Policy.

• Requests made at least 72 hours in advance may be rescheduled once at no additional cost.
• Requests within 72 hours are not guaranteed and may be treated as a cancellation.

H) Technical Responsibility

Clients are responsible for:

• Stable internet connection
• Functioning audio and video
• Familiarity with the video platform

Technical issues on the client’s side do not qualify for refunds once a session has started.

I) Clarity Guide Authority

The Clarity Guide reserves the right to:

• Guide the conversation structure
• Set time boundaries
• Redirect off-topic discussion
• Pause or end the session if conduct becomes abusive, threatening or disruptive

No refunds are issued if a session is terminated due to policy violations.

J) Conduct Expectations

All participants must engage respectfully.

Prohibited behavior includes:

• Harassment or verbal abuse
• Threats or intimidation
• Discriminatory language
• Refusal to engage productively
• Recording without permission

Violation may result in immediate termination of the session.

K) Confidentiality

Sessions are private and confidential within the limits of Clearing Clash’s Privacy Policy and Terms of Service.

Participants may not:

• Record sessions
• Share session content publicly
• Use session content for legal or evidentiary purposes

L) Waitlists

If a session time is unavailable, clients may join a waitlist if available.

• Waitlist placement does not guarantee availability.
• If a slot opens, clients will be notified in order.
• Booking must be completed promptly upon notification.

M) Force Majeure

Clearing Clash is not liable for delays or cancellations caused by events beyond reasonable control, including but not limited to:

• Power outages
• Platform outages
• Natural disasters
• Internet service disruptions

In such cases, rescheduling or credit may be offered at the Company’s discretion.

N) Policy Acknowledgment

By completing a booking, clients confirm that they:

• Have read and understood this Booking Policy
• Agree to abide by all related policies
• Accept the Clarity Guide led structure of the session

6. Scheduling & Cancellation Policy

A) Session Cancellations

Clients may cancel a scheduled session up to 72 hours (3 days) before the scheduled start time to receive a full refund or account credit.

Cancellations made less than 72 hours before the session start time are non-refundable, as the time is reserved exclusively for the client/s and no guarantee that ClearingClash would be able to re-fill the time slot.

B) Rescheduling

Clients may reschedule their session one time at no additional cost provided the request is made at least 72 hours in advance and on available time slots.

Rescheduling requests submitted within 72 hours of the session start time are not guaranteed and may be treated as a late cancellation.

C) No-Shows

If client(s) fails to join the session within 10 minutes of the scheduled start time, the session will be considered a no-show and will be forfeited without refund or credit. Sessions consisting of two or more clients with some attendees missing may opt to continue the session, reschedule or cancel. Choosing to reschedule forfeits a refund as the 72 hours mark has passed and clients are welcome to book an additional date and time at their own cost. Cancellations also forfeit a refund as the 72 hours mark has passed.

Note: In some rare occasions, session time extension maybe available at ClearingClash’s discretion. This may be available (but not guaranteed) on times where slot times following after current clients main slot times are available and same Clarity Guide is available.

D) Late Arrival

Sessions begin and end at their scheduled times.
Late arrivals do not qualify for session extensions or partial refunds.

E) Over Time

The Clarity Guide has the right to withhold a final verdict and ask that participants schedule more time if an issue has not had enough time in session for clarification thus not allowing judgment for a fair verdict.

F) Provider Cancellations

If the session is canceled by the host or ClearingClash due to technical issues or unforeseen circumstances, the client will receive a full refund or the option to reschedule at the client’s choice of an open available time slot.

G) Client Technical Issues

Clients are responsible for ensuring a stable internet connection and working audio/video equipment.
Technical difficulties on the client’s side do not qualify for refunds.

H) Policy Agreement

By booking a session/s with Clearing Clash, the client confirms acceptance of this cancellation and rescheduling policy at checkout.

7. Group Sessions

For multi-party sessions, all participants must consent to participation. It is the booking party’s responsibility to ensure all invited participants are willing, informed and legally permitted to engage.

Any participant may be removed from a session for:

• Verbal abuse
• Threatening or violent behavior
• Harassment
• Disruption or refusal to engage respectfully

Removed participants are not entitled to refunds.

8. Recordings & Intellectual Property

All content, formats, branding, trademarks and session materials are owned by Clearing Clash and may not be used, reproduced or sold without written permission.

Sessions may not be recorded by clients unless Clearing Clash explicitly permits it. Unauthorized recording, distribution, reproduction or sharing is strictly prohibited.

If the Company offers recordings as an add-on product, recordings are for private personal use only and may not be published, broadcasted or shared publicly without prior written consent.

9. Confidentiality

The Company treats session content as private and confidential unless:

1. You grant verbal or written permission to share; or
2. We are legally compelled by subpoena, court order or statutory requirement.

The Company does not sell, license, or commercially exploit session content.

Sessions are private and confidential within the limits of Clearing Clash’s Privacy Policy and Terms of Service.

Participants may not:

• Record sessions
• Share session content publicly
• Use session content for legal or evidentiary purposes

10. Safety & Prohibited Uses

Clients may not use the Service for:

• Evidence collection for legal cases
• Insurance disputes
• Custody or divorce proceedings
• Workplace HR disputes
• Blackmail, harassment, or leverage
• Criminal admissions or reporting

This Service is not appropriate for emergencies. If you are in crisis or facing harm, contact local authorities or crisis support services.

11. Verdict Limitations

All verdicts, opinions, perspectives, interpretations, summaries and commentary provided by Clearing Clash or its designated Clarity Guide are offered solely for general informational and personal clarity purposes. Verdicts are subjective assessments based on the limited information voluntarily provided by participants during the session and do not constitute factual findings, professional advice or authoritative determinations of truth, fault, liability or responsibility.

Verdicts are not legally binding, enforceable or intended to resolve disputes under any legal, regulatory, contractual or formal dispute resolution framework. Clearing Clash does not verify the accuracy, completeness or truthfulness of any information provided by participants and does not conduct investigations, evidence review or corroboration. Any verdict reflects an interpretive perspective at a specific moment in time and may change if additional or different information were presented.

You acknowledge and agree that:

• Verdicts do not replace legal advice, mental health services, counseling, mediation, arbitration or professional consultation of any kind.
• Verdicts are not legally binding and should not be relied upon for decisions with legal, medical, financial, safety, employment, custody, contractual or regulatory consequences.
• Clearing Clash makes no representations or warranties regarding the accuracy, completeness, usefulness or outcomes of any verdict.
• The Company does not guarantee resolution, reconciliation, agreement or any particular outcome between participants.
• You remain solely responsible for your decisions, actions, communications and any consequences arising before, during or after the session.

Clearing Clash expressly disclaims any liability arising from reliance on verdicts, including but not limited to emotional distress, reputational harm, relationship changes, loss of opportunity or subsequent disputes between participants or third parties. You agree that verdicts are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

By using the Services, you acknowledge that verdicts are a tool for perspective and reflection only and you assume all risks associated with their use.

12. Disclaimers & Liability Limitations

Any dispute, claim or controversy arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith informal negotiations.

If unresolved, disputes shall be resolved through binding arbitration administered by a recognized arbitration provider in The State of Delaware, except where prohibited by law.

You agree that any dispute resolution shall be conducted on an individual basis and not as part of any class, collective or representative action.

To the fullest extent permitted by law, Clearing Clash, its owners, employees, contractors and Clarity Guides shall not be liable for any indirect, incidental, consequential, special, punitive or exemplary damages, including but not limited to:

• Emotional reactions to verdicts
• Emotional distress
• Relationship outcomes following sessions
• Reputational harm
• Lost profits
• Data loss
• Actions taken or not taken based on the Service
• Misinterpretation or misuse of information
• Indirect, incidental, consequential or special damages

In no event shall Clearing Clash’s total liability exceed the amount paid by you for the specific session giving rise to the claim.

13. Indemnification

You agree to indemnify, defend and hold harmless Clearing Clash, its officers, directors, employees, contractors, Clarity Guides and affiliates from and against any and all claims, damages, liabilities, losses, costs and expenses (including reasonable attorneys’ fees) arising from or related to:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any law or third-party rights
• Disputes between you and other participants

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of laws principles.

You knowingly and voluntarily waive any right to a trial by jury in any action or proceeding arising out of or related to these Terms or the Services.

14. Term and Termination

These Terms remain in effect for as long as you access or use the Services.

Clearing Clash may terminate or suspend your access at any time, without notice, for conduct that violates these Terms, is abusive, unlawful, harmful or otherwise inappropriate.

Upon termination, all rights granted to you under these Terms immediately cease. Any provisions which by their nature should survive termination shall survive, including but not limited to limitation of liability, indemnification, dispute resolution and governing law.

15. Modification of Terms of Services And/Or the Platform

Clearing Clash reserves the right, at its sole discretion, to modify, suspend, discontinue, or terminate any aspect of the Services, the platform, features, session formats, pricing, availability, scheduling systems or functionality at any time, with or without notice. The Company shall not be liable to you or any third party for any modification, suspension or discontinuation of the Services or platform.

The Company may also impose limits on certain features or restrict access to parts or all of the Services without notice or liability.

Clearing Clash may update these Terms at any time. Continued use of the Service constitutes acceptance of revised terms.

16. Contact

For questions regarding the Service or these Terms: terms@clearingclash.com